cherokee valley river casino hotel location

We would probably prefer to visit the Cherokee NC location although the drive is much further. To say the least, we were extremely disappointed and do not plan to return to this location, although it is situated in an area convenient for our travel needs. The outlets near the bed were loose and did not secure the charging cable and adapter for our phones. The refrigerator did not work properly and there were no modern updates in the room, I.e. The bathroom, in particular, the shower was filthy and full of mold. Oour room was a “LUXURY KING” with a mountain view? There was nothing luxurious about it and the view was of the parking lot. However, on a positive note, all other encounters we had with bell staff and housekeeping were phenomenal. First impressions in our opinion are lasting and this did not go over well. In fact, she came across as not wanting to be bothered. The woman who checked us in was less than welcoming and friendly. The first disappointment was the poor customer service by the Front Desk staff.

This was our first trip to this property and had high expectations. This 5.45 hr trip was worth the drive for peace, alone time, winning a some money and good food. It had just the right amount of tarter on it and the slaw was so good I packed it up and brought it home with me to put on some hot dogs tomorrow. I must now give props to the man that made my fish sandwich combo at Nathan's on Thursday-that was the best fish sandwich I have had in a while besides the one I cook at home. Kudos to the chef who cooked it, slender, younger black male and it was so damn delicious. I must give props to the lady who took my order at Panda Express on Wednesday, very slender, white lady was willing and made it her business to have some food cooked that was not on the menu for me the delicious honey sesame chicken. He was very patient and an absolute joy as a dealer. He took the time to explain to me how to play this game. (brutal) The man that was running the Flush table, named TJ was awesome. 50 games and the toilet paper will leave you cut you, this toilet paper is so rough I luckily had a roll of my own. The slots here are mediocre to me, not enough variety.

Only things I don't like about the hotel itself is the pillows are not comfortable at all. I asked for a room close to the elevator due to foot issues and he put me literally at a room right to the elevator so I am thankful he listened and was helpful.

This was my 3rd time visiting this location so nothing new except I must thank the man who checked me in. So I take a solo trip this week to get away and have some me time.

Cherokee valley river casino hotel location